999cd Terms and Conditions

1.1 Registration Eligibility

To open an account and use the services at 999cd, you must meet the following conditions:

• You must be at least 21 (twenty-one) years of age.
• You must be located in a jurisdiction where participation in online gaming activities is not prohibited by law.
• You must operate the account in your own name — not on behalf of or as a representative of another person.
• You must have a valid payment method (bKash, Nagad, Rocket, Upay or bank transfer).

1.2 Prohibited Persons

The following persons may not open an account or use the services at 999cd:

• Any person under the age of 21.
• Anyone whose account has previously been closed or banned by 999cd.
• Anyone registered for self-exclusion through a responsible gaming program.
• Platform employees and their immediate family members.

2.1 Creating an Account

Each user may register only one account. Creating multiple accounts is strictly prohibited and may result in the immediate suspension of all accounts and forfeiture of all balances. You must provide accurate and complete information at the time of registration.

2.2 Accuracy of Account Information

You are responsible for the accuracy of all information provided in your account. If any of your details change (such as your contact number or email address), please notify our support team immediately. Providing false or misleading information may result in account closure.

2.3 Login Security

It is your responsibility to keep your account password and login details confidential. If you notice any unauthorized access or suspicious activity on your account, contact us immediately via live chat. Sharing account details with any third party is strictly prohibited.

2.4 Account Closure

999cd reserves the right to close or suspend an account without prior notice in the following cases:

• Any breach of these terms and conditions.
• Fraudulent, illegal, or suspicious activity.
• Bonus abuse or attempts to manipulate the system.
• Harassing behavior toward other users.

3.1 Deposits

The minimum deposit amount at 999cd is ৳500. We accept the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer. All deposits must be made from a payment account registered in your name — funds sent from third-party accounts will not be accepted and will be returned.

3.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 15 minutes to 2 hours. Account verification (KYC) may be required to complete the withdrawal process. Withdrawals may be delayed if verification documents have not been submitted.

3.3 Currency and Transactions

999cd processes all transactions in Bangladeshi Taka (BDT / ৳). Funds deposited into the account may only be used for gaming activities. If an error occurs in the payment process for any reason, please contact our live chat support team.

3.4 Anti-Money Laundering Policy

999cd complies with international anti-money laundering (AML) policies. We monitor any suspicious transactions and may request additional identity verification where necessary. The following are strictly prohibited:

• Depositing funds obtained from illegal sources.
• Conducting transactions using another person's payment method.
• Using the platform for the purpose of financial fraud.

4.1 Welcome Bonus

New members will receive a 120% welcome bonus on their first deposit, up to a maximum of ৳8,000. A minimum deposit of ৳500 is required to receive this bonus. To withdraw bonus funds, the combined total of the bonus and deposit must be wagered 25 times (25x).

4.2 Bonus Terms and Conditions

• Each promotional offer has its own terms and conditions, which will be detailed on the offer page.
• Attempting to claim bonuses from multiple accounts is prohibited and may result in the cancellation of all associated accounts.
• There may be requirements to play in specific games or betting sections in order to earn a bonus.
• 999cd reserves the right to modify, suspend or cancel any bonus offer at any time.
• If bonus fraud or abuse is proven, the bonus and any associated winnings will be forfeited.

4.3 VIP Cashback Program

The 999cd VIP program has four tiers. The weekly cashback rate for each tier is as follows:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback.

Cashback is generally credited every Monday. The cashback amount and availability may change according to the terms of the relevant VIP tier.

5.1 Game Operations

All games on 999cd (including slots, live casino, and cricket betting) are operated by third-party game providers (including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming and others). The specific rules for each game can be found within the game interface. If a technical error occurs in a game result, the relevant round will be considered void and the stake will be returned.

5.2 Betting Limits

Minimum and maximum bet limits are set for each game and betting market. In the case of unusually large bets or suspicious betting patterns, 999cd reserves the right to hold the relevant payment pending investigation.

5.3 Fraud and Manipulation Prohibited

The following activities are strictly prohibited:

• Playing games using software bots, scripts or automated methods.
• Deliberately exploiting bugs or vulnerabilities in the game system.
• Participating in collusion with other players.
• Claiming bonuses or winnings through fraudulent means.

If such activities are proven, the account will be permanently closed and all balances may be forfeited.

5.4 Special Rules for Sports Betting

The following applies to betting on cricket (including BPL, T20 World Cup, IPL), football (FIFA), kabaddi and other sporting events:

• If an event is cancelled, the full stake will be returned.
• If a technical issue occurs during live betting, settlement will be based on the official score at that moment.
• Settlement of relevant bets may be suspended while an investigation into match-fixing or other irregularities is ongoing.

6.1 Our Commitment

999cd places the highest priority on responsible gaming. We believe gaming should be a form of entertainment — not a solution to financial problems. Our platform provides tools to set limits, take breaks, and self-exclude.

6.2 Self-Exclusion and Limit Setting

If you feel that gaming is having a negative impact on your life, you can take the following steps through our 24/7 live chat support:

• Set daily, weekly or monthly deposit limits.
• Temporarily close your account for a set period (cooling-off period).
• Register for permanent self-exclusion.

For more information, visit our Responsible Gaming page.

7.1 Collection of Personal Information

The personal information you provide during registration (name, mobile number, email, payment details) will be used only for account management, transaction verification and service improvement. We keep your information secure using SSL encryption technology.

7.2 Sharing Information with Third Parties

Your personal information will not be sold or shared with third parties for commercial purposes. However, information may be disclosed in the following cases:

• When required to meet legal obligations.
• With payment processing partners (only the necessary information).
• At the request of authorities for the prevention of fraud and money laundering.

For more details, please read our Privacy Policy page.

7.3 Use of Cookies

Our website uses cookies necessary for it to function effectively. These cookies improve your browsing experience and remember your login state. Cookies can be managed through your browser settings, but disabling cookies may cause some services to not work correctly.

8.1 Service Availability

999cd endeavors to ensure the highest standard of service, but the service may be disrupted for the following reasons and we will not be liable in such cases:

• Server maintenance or technical upgrades.
• Internet connection issues or third-party service disruptions.
• Natural disasters, government directives or other unforeseen circumstances.
• Cyber attacks or unauthorized access incidents.

8.2 Liability for Financial Loss

999cd will endeavor to provide reasonable compensation for unintentional losses caused by technical errors. However, 999cd accepts no liability for indirect losses, lost opportunities or financial losses resulting from gaming decisions. Wins and losses in gaming are a normal part of play and this risk rests entirely with the player.

8.3 Dispute Resolution

In the case of any dispute or complaint, please first contact our support team via 24/7 live chat or email. The support team is generally able to provide an effective resolution. We will respond to complaints submitted by email in a timely manner. Each claim will be considered individually for the purpose of dispute resolution.

9.1 Ownership

All content on the 999cd website — logos, graphics, text, software, interface design and other elements — is the exclusive property of 999cd or is used with the permission of the relevant licensor. Reproduction, distribution or use of this content for commercial purposes without our written permission is strictly prohibited.

9.2 User Permission

You are granted limited permission to access our website for personal, non-commercial purposes. This permission does not authorize the following:

• Copying or downloading any part of the website (other than ordinary caching).
• Modifying or altering the website's content.
• Reverse engineering or attempting to extract source code.
• Any form of scraping or automated data collection.

10.1 Right to Make Changes

999cd reserves the right to partially or fully change, amend, or update these terms and conditions at any time. For significant changes, we will endeavour to notify members via email or platform notifications. Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions.

10.2 Enforceability of Terms

If any part of these terms and conditions is found to be invalid or unenforceable, the remaining parts will remain fully in effect. These terms and conditions have been written in Bengali, and the Bengali version shall be considered the final and authoritative version.

10.3 Entire Agreement

These terms and conditions, our Privacy Policy, and the policies set out on the Responsible Gaming page together form the entire agreement between 999cd and you. No prior oral or written discussions shall supersede this document.

11.1 Contact Us

If you have any questions or concerns about these terms and conditions, please contact our support team:

• Live Chat: Bengali support available 24/7.
• Email: [email protected]

Our support team is ready to serve you seven days a week, twenty-four hours a day. We always strive to keep you clearly informed on any matter relating to the terms and conditions.